FAQ

Fequently Asked Question

We spend time and energy to solve every problem, no matter how ordinary you may encounter.

  • Q. 1. How soon can we get a reply after we send you an inquiry?

    In working days, we will reply to you within 12 hours after receiving the inquiry.
  • Q. 2. Are you a direct manufacturer or a trading company?

    We are a manufacturer, and we also have our own international trade department. We produce and sell ourselves.
  • Q. 3. What products can you provide?

    We are a professional wholesale manufacturer of injection molds, plastic molds, automotive plastic molds, daily necessities molds, logistics molds and other molds.
  • Q. 4. Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.
  • Q. 5. Are you producing standard parts?

    Yes, in addition to customized products, we also have some general standard size products for customers to directly choose and use.
  • Q. 6. What is the production capacity of your company?

    It owns many production lines, and simultaneously produces products from multiple industries at the same time.
  • Q. 7. How many employees does your company have, and how many technicians are there?

    The company currently has more than 100 employees.
  • Q. 8. How does your company guarantee product quality?

    First of all, we will have the corresponding first inspection after each process of mass production. Secondly, we will conduct random inspections from time to time during the production process. For the final product, we will do 100% inspection according to customer requirements and international standards. Check.
  • Q. 9. What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C can also be accepted.
  • Q. 10. How to deliver the goods to customers?

    Usually we ship by sea, because we are only 200 kilometers away from Ningbo Port, so it is very convenient to export by sea. Of course, if the customer’s cargo is urgent, we can also transport it by air. Ningbo Airport and Shanghai International Airport are very close to us.
  • Q. 11. Where are your goods mainly exported to?

    Over the years, Dunhai Mould has served hundreds of companies, most of which are exported to Europe, America, Middle East, Southeast Asia, Africa and other regions. We welcome your order!

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